Quality Policy and Road Safety
With over 10 years experience in passenger transportation, who integrate LUCENZA we are committed to providing service excellence in the field of Transport Passenger Door to Door . Our licenses enable us to move throughout the territory of Argentina and neighboring countries.
- Ensuring customer satisfaction through personalized treatment and service.
- Achieving the combination of quality, safety and harmony in the transport service door to door.
- Having the right people, last generation units and modern technological systems to optimize service delivery.
- Commit to continuously improve the quality and safety of our services, periodically reviewing the Quality Management System and Road Safety policy and objectives, and acting efficiently based on them.
- Fostering motivation, dialogue, teamwork and positive leadership to respond and solve problems, conflicts and situations that may occur in the development of activities.
- Promote the participation and responsibility of all Lucenza's workers in the implementation of Quality Management and Security System.
- Ensuring the safety of all workers and those who are related to our business.
- Provide equal treatment and equal employment opportunities without distinction of race, ethnicity, color, religion, sex, age or other status protected by law.
These principles are based on the implementation of a Quality Management System according to ISO 9001:2008, IRAM 3810:2006 and values that guide Lucenza with honesty, responsibility, trust and commitment.